1Introduction & Scope
Cbk44 (referred to as "we" or "the platform") operates a trusted online betting and gaming service for users in Bangladesh. We firmly believe that your privacy is a fundamental right, and protecting it is our ethical responsibility.
This Privacy Policy applies to the cbk44.bet website, mobile app, and all related services. It takes effect whenever you register, log in, place a bet, or use any feature on cbk44.
Cbk44 adheres to international data protection standards, and all our data processing activities are conducted with full transparency. We never collect information that isn't relevant to our services without your consent.
2What Data We Collect
Cbk44 collects two types of data — information you provide directly and information collected automatically while you use our services:
| Data Type | Example | How We Collect Data |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Registration Form |
| Contact Information | Mobile number, email address | Registration & Account Settings |
| Financial Information | Mobile Pay/Nagad number, bank account details | Payment Processing |
| KYC Documents | Copy of NID, passport, or driving license | Verification Process |
| Usage Data | Betting history, login timestamps, device information | Automatically Collected Data |
| Technical Information | IP address, browser type, operating system | Server Logs & Cookies |
Cbk44 never stores your password in plain text. All passwords are kept in encrypted form and are inaccessible even to our staff.
3Purpose of Data Use
Cbk44 uses the information we collect for the following purposes:
- Account Management: For registration, login, and account security.
- Payment Processing: To process deposits and withdrawals securely.
- Identity Verification: To conduct KYC procedures for fraud prevention and anti-money laundering.
- Service Improvement: Data analysis to improve your experience on the platform.
- Promotional Communications: To send you bonuses, offers, and important notices (you may opt out at any time).
- Legal Compliance: To meet regulatory requirements.
- Security Assurance: To detect and prevent suspicious activity.
Cbk44 will never use your personal data for marketing or advertising purposes without your consent. If you no longer wish to receive promotional messages, you can unsubscribe at any time using the "Unsubscribe" link in our emails.
4Data Sharing Policy
Cbk44 does not sell your personal data to third parties. However, limited information may be shared in certain circumstances:
- Payment Providers: Payment gateway providers such as Mobile Pay, Nagad, Rocket, and banks receive only the information strictly necessary to process your transaction.
- Identity Verification Service: Data may be shared with authorized verification services for KYC purposes.
- Legal Authorities: cbk44 is legally required to share information with the relevant authorities when mandated by a court order or official investigation.
- Technology Partners: Cloud and security service providers operating our systems are granted limited data access under strict confidentiality agreements.
5Cookies & Tracking
Cbk44 uses cookies on its website. Cookies are small text files stored in your browser that help us deliver a better service. We use the following types of cookies:
- Essential Cookies: Required for login sessions and site security. Without these, the site cannot function properly.
- Functional Cookies: Used to remember your preferences (language, settings).
- Analytics Cookies: To understand which pages are visited most — fully anonymized.
- Security Cookies: To detect fraud and suspicious activity.
You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain cbk44 features.
6Data Retention Period
Cbk44 retains your data for defined periods. Once no longer needed, it is securely deleted:
| Data Type | Retention Period |
|---|---|
| Account Information (Active) | For as long as your account remains active |
| Data After Account Closure | 5 years (as required by law) |
| Transaction History | 7 years |
| KYC Documents | 5 years |
| Server Logs & Cookies | 90 days |
| Marketing Preferences | Until opted out |
Once the retention period expires, cbk44 uses secure data deletion methods. Digital data is fully overwritten to ensure it cannot be recovered.
7Your Rights
As a cbk44 user, you have the following rights over your personal data: